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Rain water storage tank in rural setting

“Rainwater Is Unsafe to Drink”: What the Stockholm PFAS Study Means for South West Tank Owners

In 2022, Stockholm University researchers concluded that PFAS levels in rain are now so widespread that, by the strictest US guidelines, rainwater everywhere on Earth would be judged unsafe to drink. Their FAQ specifically named Western Australia, where drinking untreated tank water is common. Here’s what the study found, what newer research (including the first Australian rain study) has added since, and what it means if your household drinks from a tank.

New Vortex Pro 3 with HydroFlow installed in a Dunsborough front garden

What’s Actually in Dunsborough and Busselton Tap Water? The Annual Report, in Plain English

Every year, Busselton Water publishes a 30-page report on exactly what’s in Busselton’s drinking water, and the Water Corporation does the same for Dunsborough. Almost nobody reads them – so we did. Here’s what’s tested, what the results show, and the handful of numbers actually worth knowing as a local homeowner.

Whole-home water filter beside a paved walkway in Dunsborough

Where Your Water Really Comes From: 800 Metres Beneath the South West

Turn on a tap in Dunsborough or Busselton and you’re drinking water from hundreds of metres beneath your feet – pumped from ancient aquifers, treated, disinfected, stored, and piped through hundreds of kilometres of mains to your home. It’s a remarkable journey, and the two towns make it on separate supplies. Here’s every stage of it – and where your own house fits into the story.

Ultra V Pro 3 mounted on a custom stainless steel bracket beside a rainwater tank in Yallingup

Nobody Tests Your Tank or Bore Water. Here’s What the Town Supply Gets Checked For.

Scheme water in our region is tested thousands of times a year by utilities answerable to the Department of Health. If your home runs on a rainwater tank or a private bore, the number of tests is simpler to remember: zero – unless you arrange them yourself. Here’s what the town supply gets checked for, what your supply doesn’t, and what to do about it.

Discoloured filter cartridges after 12 months in an Ultra V Pro 3 on a rural property

Why Is My Water Sometimes Brown? Discoloured Tap Water in the South West, Explained

You turn on the tap and the water runs brown – or a load of whites comes out of the machine with rusty stains. Discoloured water was behind six of the fourteen complaints to Busselton Water last year. Here’s what actually causes it, what to do in the moment, and how to make sure the next event never reaches your washing machine.

Dunsborough - Vortex Pro3 with Dura Scale X cartridge 07

Why Does Our Tap Water Taste of Chlorine? (And What You Can Do About It)

If your tap water sometimes tastes or smells like a swimming pool, you’re not imagining it – and you’re not alone. Chlorine was the number one water quality complaint in the Busselton Water network last year, and the Water Corporation chlorinates the Dunsborough supply too. Here’s why the chlorine is there, why it’s actually doing an important job, and how to enjoy chlorine-free water at every tap without compromising safety.

Front garden view showing the Vortex Pro 3 whole-home filter in place

Demand on South West Water Is Growing Fast. Here’s What That Means at Your Tap.

The South West is booming – and the official water figures prove it. Busselton Water’s groundwater extraction has climbed 43 per cent in a decade, with the sharpest jump in the latest year, and every holiday season doubles the population drawing on the region’s networks. Here’s what a harder-working water system means at your tap, and why new builds are the smartest time to plan for it.

Dunsborough Vortex Pro 3 and Softener 04

Is There Fluoride in Busselton and Dunsborough Water? The Answer Might Surprise You

Ask most people whether there’s fluoride in their tap water and you’ll get a confident answer about government fluoridation programs. In our corner of the South West, the real story is stranger: yes, there’s fluoride in the water – and no, nobody is adding it. In Dunsborough, the utility actually takes some out. Here’s the local situation, straight from the official data.

Limescale build up on a kitchen tap

Hard Water in the South West: What the Official Numbers Say

That white crust on the kettle isn’t your imagination – and now there are official numbers behind it. The latest annual water quality reports put Busselton’s hardness at up to 150 mg/L and Dunsborough’s at 74 to 88 mg/L, and record summer spikes in dissolved solids. Here’s what the data says, what it means for your hot water system, and what to do about it.

Vortex Pro 3 whole-home filter mounted on a white rendered wall

The Water Here Is Safe – So Why Would I Filter It?

Here’s a question we get asked all the time – sometimes politely, sometimes as a challenge: “Isn’t the tap water here perfectly safe?” Our answer surprises people: yes, it is. The utilities’ own reports prove it, and we’ll show you the numbers. So why do we keep installing filtration systems across the South West? Because “safe” was never the whole question.

Pure & Clean

Remove impurities, chlorine and harmful contaminants.

Better Tasting

Enjoy fresh, great tasting water straight from the tap.

Healthier Family

Gentle, filtered water that’s better for skin and wellbeing.

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Protect your pipes, appliances and plumbing.

Environmentally Friendly

Less plastic waste, better for your home and our planet.

Servicing the Southwest

✓ Vasse
✓ Dunsborough
✓ Yallingup
✓ Busselton
✓ Cowaramup
✓ Margaret River
✓ Eagle Bay & Surrounds

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What Our Customers Say

"The water difference is incredible. Our tank water is so much cleaner and tastes amazing. Installation was easy and the team were fantastic."

– Sarah, Dunsborough
★★★★★